General Motors Place
800 Griffiths Way
Vancouver, B.C. V6B 6G1
Telephone ( 604) 899.7400

Since it opened on September 17, 1995, (The hockey home opener was against the Detroit Red Wings on October 9, 1995 ) General Motors Place has attracted the biggest names in show business to its stage and has welcomed more than 10 million visitors through its doors. In addition, GM Place is home to the Vancouver Canucks and the Vancouver Ravens. General Motors Place is one of the most active entertainment venues in North America. In all, General Motors Place hosts approximately 170 events each year, ranking it among the busiest facilities in North America.

GM Place will host the ice hockey events in the 2010 Winter Olympic Games which are being held in Vancouver. These will be the first Olympic games to use NHL sized ice. This decision was made in order to maximize the potential crowds and revenue, instead of building a smaller, temporary venue with the international-size ice surface, as was done for most other Winter Olympic Games.

General Motors Place was completed in 1995 at a cost of C$160 million in private financing. The arena seats 18,630 for ice hockey and 19,193 for basketball. It has 88 luxury suites, 12 hospitality suites, and 2,195 club seats. The arena replaced the Pacific Coliseum as the main venue for events in Vancouver.

GM Place is located in downtown Vancouver adjacent to B.C. Place (home of the B.C. Lions CFL football team); seats 19,056 for hockey . Vancouver is serviced by the Vancouver Skytrain's "Stadium-Chinatown" Station.

General Motors Place's state-of-the-art features include a Bose sound system that provides acoustics to rival any building in North America as well as OrcaVision, a new LED Video Display system manufactured by Daktronics Inc. The system includes a center hung scoreboard unit incorporating four large 10mm HD ready main LED screens supported by four corner screens and top and bottom video rings using 20mm LED technology. The system also includes a 360 degree ProAd LED Video ring around the upper seating bowl. The building also features highly skilled in-house production, lighting and rigging crews and outstanding broadcast capabilities.

General Motors Place has received considerable acclaim for its comfortable seating and superior sightlines. In addition to a premium "Siemens Club" seating section, the building offers added privacy and comfort with its suite services. 88 executive suites are available on an annual lease, with each suite having the capacity for 14 guests per game or event. Additionally, hospitality suites may be rented to host large or small groups on a per-event basis.

The arena bowl can be partitioned into concert modes of 3,500 to 20,000 seats. And at the push of a button the sound system can be partitioned too, to deliver every word, every note to the exact area you have defined. Food services and hospitality at General Motors Place are exceptional. There are 25 concessions, three restaurants, twelve hospitality suites, beer gardens and kiosks, are all designed to ensure as exceptional dining experience. Staff are highly trained and motivated to deliver quality service and total guest satisfaction at every level.

Tour GM Place Vancouver:

Follow in the footsteps of the world's greatest athletes and entertainers with a "behind the scenes" tour of Vancouver's state-of-the-art arena General Motors Place.

Our tours offer an intimate look at our facility -- where your favourite players get ready for the big game where world-class entertainers prepare for their performances. There is also the opportunity to see the spectacular sightlines from the press area and private hospitality suites.

Included with your tour are interesting facts and stats on General Motors Place, as well as information on Orca Bay's professional team: the Vancouver Canucks of the NHL. Come to enjoy the presentation in comfort from the seats in the Siemens Club or in one of our restaurants the Brew House Grill.

No tour would be complete without a stop in our specialty gift gallery, Orca Bay Authentix; loaded with marvelous gifts and memorabilia for others or even yourself.

GM Place Vancouver Tour Hours:

Join our tours on Wednesdays and Fridays with tours beginning at 10:30 a.m., 12:00 noon or 1:30 p.m.

The tour entrance at General Motors Place is at the Gate 6 Orca Bay Authentix store located on the corner of Abbott Street and Pacific Boulevard. For further information on General Motors Place tours call 604.899.7440

GM Place Vancouver Admission Rates:

As of July 1, 2006, tour rates are $10.00 for adults, $7.00 for seniors, $7.00 for students, $5.00 for youth (4-12 years old) and no charge for children under the age of 4, plus we also offer a family rate of $25.00 for a family of four. Group discounts are available for groups of fifteen or more for a flat rate $5.00 per person. Please book your groups at least 48 hours or 2 business days before the tour.

Contact GM Place Vancouver:

Tour route is subject to change and all information is subject to change without notice. For more information, please call (604) 899-7440 or (604) 899-7400, fax (604) 899-7490 or email.

GM Place Vancouver Location:

Located at 800 Griffiths Way (downtown Vancouver). Situated between the Georgia and Dunsmuir Street Viaducts, General Motors Place is bounded by Griffiths Way on the west, Expo Boulevard on the north, Pacific Boulevard on the south, and Abbott Street on the east.

The building is easily accessible by public transit and the Stadium Skytrain station. Parking is also within a 15 minute walk of more than 7,000 parking spots. This includes our own underground parking Lot 987, entered off Griffiths Way on the West Side of the building.

Bank Machines

Canadian Cash Machines (ATM) are located on the Plaza Level at Sections 101, 104 (Siemens Club) & 114 and on the Balcony Level at Sections 306 and 317.



GM Place Entrances

General public entrances are located at Gate 2 (off the Dunsmuir St. Viaduct), Gate 3 (up the stairs from Expo Blvd.), Gate 7 (up the stairs from Pacific Blvd.) and Gate 8 (off the Georgia St. Viaduct).

Gate 6 is the Authentix store entrance and is located at the corner of Abbott St. and Pacific Blvd.

Gate 5 (on Abbott St.) is the entrance for guests with a disability as well as a pick up and drop off area.

Club seat holders and executive suite-holders can enter at Gate 10 off Expo Blvd. or Gate 1 off the Dunsmuir St. viaduct.

Elevators

Located at Gates 1, 5 and 9 for guests with disabilities and suite-holders.

Emergency Paging

Guests can be reached in case of an emergency during hockey games and other events at General Motors Place. Please leave your section, row and seat number with those who may need to contact you. They can then phone General Motors Place at 604.899.7400 to reach our operator, who will have a staff member locate you. Remember to register your seat location at one of our Guest Service Centres.

Food and Beverages
General Motors Place offers an array of specialty food and beverage products from 30 concession locations offering over 165 points of sale throughout the Plaza and Balcony concourse levels.

Guest Services Centre

Guest Services Centres are located on the Plaza Level at Section 114 and the Balcony Level at Section 310. During hockey games, our Guest Service Centre at Section 104 in the Siemens Club, is also available. Our staff will be pleased to respond to all guest enquiries and suggestions.

Services provided include the following: reuniting lost people; transportation information; emergency assistance; booster chairs, Hearing Assistive Devices; ticket enquiries; collecting and returning lost and found items; storing wheelchairs/strollers and registering guests in case of emergency "Guest Finder."

Assistive listening devices and children's booster chairs are available free of charge at the Guest Service Centres. A credit card or photo identification is required as a deposit for use of these items.

We welcome your feedback and comments. Guest comment cards are available at the Guest Service Centres or you can call the Guest Services Hotline at 604.899.7440

GUESTS WITH DISABILITIES

Gate 5 on Abbott Street is the designated drop-off and pick-up zone for our guests with disabilities or accessibility concerns. Access is facilitated by mid block curb ramps and direct access to the elevators located inside Gate 5.

If you have any questions regarding the accessibility of the facility or require special assistance please call our Guests with Disabilities Hotline at 604.899.7445.

General Motors Place Lost and Found

Please call the Lost and Found line at 604.899.7803, 8:00 a.m.- 4:00 p.m., seven days a week.

During events, lost and found items should be
taken to and/or claimed from the Guest Service Centres.

GM Place Restaurant

The Brew House Grill is Vancouver's only live sports dining restaurant that puts you right in the action. With tables viewing the field of play, sports fans are provided with a spectacular vantage of Vancouver Canuck hockey games. The Grill opens for dining two hours prior to the start of the game. Reservations are highly recommended and can be made by calling 604.899.7525. View tables are ticketed and may be reserved through Ticketmaster at 604.682.6784.

SOUVENIRS + GIFTS

Our Authentix retail store is accessible from Gate 6 located at the corner of Abbott st. and Expo Blvd. During Canuck hockey games you can access the store from the Plaza Level off the concourse at section 114. A satellite store is located at section 121 and additional merchandise kiosks are located throughout the concourses. Authentix features an appealing selection of team apparel and souvenirs. Hours of operation are Monday to Saturday 10:00 a.m. to 4:30 p.m. During events regular store hours may vary due to event requirements.

For further information, please call 604.899.7590.

Fast Facts

Where can I go to smoke while attending an event at General Motors Place?

We are a non-smoking facility in accordance with the Vancouver City Health By-law. Areas for smoking during events are outside of Gates 2, 3, 7and 8.

Do you have any booster chairs for my child?

Yes, we have booster chairs at Guest Services Centres at sections 114 & 310. They are available on a first come, first serve basis. Guests will be asked to leave their Driver's license or credit card number as a deposit.

Where can I store my stroller or wheelchair?

It can be stored at the Guest Services Centres located at sections 104 (hockey only), 114, 310.

Who do I call if I have lost or found an item at General Motors Place?

Call 604.899.7803 for lost and found items during regular business hours. If you find an item during an event, please take it to one of the Guest Service Centres located at section 114 or 310.

How can I purchase underground parking at General Motors Place for events?

For Hockey: suite holders and club seat holders have prepaid season passes for the underground parking lot.

For Concerts: Guests may prepay for parking when they purchase tickets for an event through Ticketmaster. Parking underground on the day of the event is available on a first come, first serve basis.

For Disabled Guests: Guests should call the Guests wtih Disabilities Hotline at 604.899.7445 to reserve an underground disabled parking stall. Stalls are limited and are sold on a first come, first serve basis.

How can I put a birthday or anniversary message on the Video board and how much does it cost?

Special messaging on the videoboard is $20. Includes birthdays, anniversaries, etc. Marriage proposals are NOT allowed at games. For further information please call 604.899.7888.

Are we allowed to bring our cameras into the building?

Cameras and photography are generally restricted for most events. Please contact our Guest Services Hotline at 604.899.7440 to enquire about the camera policy for a specific event.

What time do the doors open for the hockey game or any other event?

Doors typically open one hour before the start of the event. (For example: if hockey starts at 7:00 PM, the doors will open at 6:00 PM). Please contact us at 604.899.7400 to confirm door opening times for a specific event.

GM Place Tickets

Tickets may be purchased for events at General Motors Place by calling Ticketmaster at 604.280.4400 for Canuck games and by calling 604.280.4444 for all other events. The General Motors Place box office is located at Gate 10 off of Expo Blvd. Wheelchair accessible ticket windows are available.

The Orca Bay box office is open Monday to Saturday from 9:30 am to 5:30 pm.

During Canuck games, the box office closes at the end of 2nd intermission. For concerts the box office will close once the headline performer takes the stage. Will Call services are available at The Chevy Pick Up Window for guests picking up tickets prior to an event. Guests are required to show photo identification when picking up tickets.

For hockey games and other events at General Motors Place, seats in non-alcohol sections are available. Please advise the ticket seller at the time of purchase if you wish to be seated in a non-alcohol section.

General Motors Place Telephone Numbers

• Arena Tours | 604.899.7440
• Arena box office | 604.899.7676
• Arena Rentals - Public Events | 604.899.7471
• Arena Rentals - Private Events | 604.899.7418
• Authentix Retail Store | 604.899.7590
• Brew House Grill Reservations | 604.899.7525
• Catering (Aramark) | 604.899.7756
• Employment Hotline | 604.899.4833
• General Motors Place (Reception) | 604.899.7400
• Guest Services Hotline | 604.899.7440
• Guest with Disabilities Hotline | 604.899.7445
• Ice Rental | 604.899.7437
• Information Line | 604.899.7444
• Lost and Found | 604.899.7803
• Ticket Info (events) | 604.899.SHOW (7469)
• Ticket Info (Canucks) | 604.899.GOAL (4625)
• Toll Free Sales Line | 1.888.446.7522
• Vancouver Canucks | 604.899.4600
• Vancouver Canucks Info Line | 604.899.4610
  

Web Site: www.generalmotorsplace.com

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