City Hall hours: Monday-Friday, 8:30 a.m. to 5 p.m. (GMT-07:00 Pacific Daylight Time)

Vancouver has consistently been rated one of the most livable cities in the world by international surveys. Not only is it a physically beautiful place to live, but the city also provides a wide range of services and opportunities. Many of the day-to-day services are provided by the City of Vancouver, while others are the jurisdiction of senior levels of government or other organizations. All of them add to the reasons why Vancouver is one of the best places in the world to live. The following links are an introduction to some things newcomers and long-time residents may find useful.

Get in Touch with City Staff:
Main Switchboard: 604-873-7011

Animal Control/Pound:
animalcontrol@vancouver.ca
Phone 604-251-1325

Archives:
archives@vancouver.ca
Phone 604-736-8561

City Clerk's Department:
cc@vancouver.ca

City Manager's Office:
judy.rogers@vancouver.ca
Phone: 604-873-7625

City Website enquiries:
webmaster@vancouver.ca

Engineering Services:
engineering@vancouver.ca
Emergency sewer, water, streets or lanes
Phone 604-326-4650
Emergency street lighting and traffic signals
Phone 604-871-6200

Housing Centre:
housing.centre@vancouver.ca

Parks and Recreation:
pbcomment@vancouver.ca
Switchboard 604-257-8400

Planning and Land Use:
planning@vancouver.ca
Switchboard 604-873-7344

Police Department:
vpd@vancouver.ca
For Emergencies 9-1-1
Non-Emergency 604-717-3321   
Switchboard 604-717-3535

Licences, Inspections and Permits:
pandl@vancouver.ca

Office of Cultural Affairs:
oca@vancouver.ca

Social Planning:
social.planning@vancouver.ca